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Privacy Policy

Privacy Policy

This privacy policy details how we process and protect your personal data. The privacy policy covers such areas as the processing of personal data when using our websites and digital channels and communicating with us as well as the use of the services and apps where reference is made to this policy.

The privacy policy does not cover the processing of personal data undertaken by us in the role of a data processor on behalf of our customers.

Personal data is information that can identify you directly or indirectly, such as your name or the IP address used by your device.

It is important to us that you feel comfortable with how we process your personal data. We take steps to ensure that the personal data we store is protected and that our processing of it is in accordance with the applicable legislation and rules, as well as our internal guidelines and pro-cedures.

Who is covered by this privacy policy?

This privacy policy covers:

  • Users of our websites and digital channels, as well as of our services and apps where reference is made to this policy.
  • Contact people for a customer, potential customer, supplier, or partner of a company within the Infobric group.
  • External parties who have contact with or otherwise communicate with companies within the Infobric group.
  • Relatives of our employees.

Who is responsible for the processing of personal data?

Each company is responsible for its own processing of your personal data.
Each company covered by this privacy policy is, as a starting point, responsible (as data con-troller) for its own use of your personal data. The companies within the Infobric group that are covered by the privacy policy and their contact details can be found below.

The companies have joint responsibility for certain uses of your personal data.
The companies within the Infobric group work together closely to provide services to you and communicate with you in the best way possible. Where your personal data is used jointly by companies within the Infobric group, these companies are jointly responsible (as joint data controller). In order for it to be clear to you when companies are jointly responsible for the use of the personal data, we have stated this in relation to each purpose for which your personal data is used, which is described in the section “Why do we process your personal data?”. Unless we have stated otherwise, each company covered by this privacy policy is responsible for the use of your personal data for the purpose in question.

At the end of the privacy policy, the section “Companies within the Infobric group that are joint-ly responsible for the use of your personal data” states which companies are, where applicable, jointly responsible for the use of your personal data.

Companies in the Infobric group have entered into a joint arrangement to distribute the responsibility between the companies and to ensure the protection of your personal data in relation to the use of your personal data that the companies are jointly responsible for. You have the right to know the key content of the arrangement, which you can obtain by contacting the data protection officer at Infobric AB.

Infobric AB is also the common point of contact for the companies. If you have questions regarding the use of your personal data that companies in the Infobric group are jointly responsible for, please contact Infobric AB. The contact details can be found further down.

What personal data do we collect?

We collect only the personal data we require. The personal data we collect about you depends on how you interact with us.

We collect the following categories of personal data:

  • Identity data. Data that makes it possible to identify you, such as your name.
  • Contact information. Data that makes it possible to contact you, such as your address, e-mail address, and phone number.
  • Profile data. Data concerning your profile, such as your title, the name and address of the company or organisation you belong to, and, with regard to relatives, their relationship to you.
  • User-generated data. Data on your activity and use of our websites, digital channels, apps, and services, such as your clicks and visits or approximate or precise location information depending on the settings you enable on your mobile device for features such as geofencing.

Order data. Information on the product or service ordered, such as the product or service, price, delivery time, or assignment period.

  • Communication. Content of communication with us, such as the content of e-mails or replies that you give when participating in a survey.
  • Audio and video materials. Data such as your picture and voice that has been photographed or recorded, such as photographs, videos, or sound recordings.
  • Training information. Data on training that you have participated in, such as the date of the training and the type of training.
  • Health data. Data concerning your health, such as information on allergies.
  • Technical data. Technical data on the device you use when visiting our website or digi-tal channels, or when using the service, such as your IP address, app version, device type, browser version, and operating system version.

Based on the data we collect about you, we may also process data derived from the following:

  • Purchase and order history
  • User behaviour on our websites and in our digital channels, services, and apps
  • Customer segment or profile
  • Communication history
  • Activity history such as previous training, events, and webinars that you have partici-pated in

Where do we collect personal data from?

We collect personal data from:

You
We collect personal data from you when, for example, you contact us, visit our websites or oth-er digital channels, sign up for training or an event, create a user account in our apps, or take part in a survey or use our apps.

Group companies
Companies within the Infobric group collaborate closely and share information with each other in order to, for example, answer questions and provide customer service or for marketing and to communicate what they offer. For more information, see the section below on the recipients with which personal data is shared and under the heading “Group companies”.

Social networking platforms
If you visit our channels on social networking platforms (e.g. Facebook or LinkedIn), we collect the personal data you provide to us via these channels.

Partners
We can collect your personal data from partners, such as when we carry out an event or other activity together with such a partner.

Publicly available sources
We can collect your personal data from publicly available sources, such as websites, various registers, and databases.

External parties
We can also collect personal data about you from external parties that provide us with your personal data, such as in connection with communication.

Information services
We may collect personal data about you from the information services we use, such as report-ing services.

Employees and people hired by us
We can also collect personal data about you from staff and others hired by us who provide us with your personal data, such as in connection with communication or when these people voluntarily provide us with your data.

Why do we process your personal data?

Below is a list of the reasons why we process personal data. Not all of the processing may apply to you, as this depends on the type of relationship you have with us. Please see the section above on who is covered by this privacy policy. To find out more about the categories of personal data we process and the legal basis for this processing for each purpose, please see the detailed information on our processing of personal data, which you can find by clicking on the button at the bottom.

To manage orders
When you order goods and services, we process your personal data for the purposes of e.g. registering the order and communicating with you regarding the order.

To manage relationships with customers, suppliers, and partners
If you are the contact person for a customer, supplier, or partner for a company within the Infobric group, we process your personal data in order to manage the customer or supplier relationship or co-operation, such as in order to register you as a contact person, manage and ar-chive agreements, and administer invoices.

To manage a shared customer register
Companies within the Infobric group have a shared customer register. If you are the contact person for a customer that is included in the shared customer register, the companies process your personal data in order to manage the shared customer register, such as to register you as a contact person in the shared customer register. The companies are jointly responsible for the processing of your personal data in order to manage the shared customer register.

To follow up on and evaluate relationships with customers, suppliers, and partners
We process the personal data of contact people for a customer, supplier, or partner for a company within the Infobric group where this is necessary for following up and evaluating customer or supplier relationships or co-operation.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct follow-ups and evaluations.

To conduct analyses to produce customer insights
We use your personal data in order to conduct analyses to produce customer insights. This is so that we can gain a better understanding of an insight into our customers’ behaviour and patterns, such as their purchase and order patterns, and thereby adapt what we offer at the cus-tomer level. Although some profiling of your data may take place, we do not, however, undertake profiling for so-called automated decision-making that has legal consequences or other-wise affects you significantly.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct analyses in order to produce customer insights.

To communicate about us and our business
We use your personal data to communicate about us and our business in various channels. You can unsubscribe from mailings at any time by clicking on the unsubscribe link in these mailings or by contacting us.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly communicate about the Infobric group and its operations.

To enable communication between employees and external parties
In connection with communication, such as by e-mail and between employees and external parties, we process personal data when applicable.

To communicate offers and marketing via various channels
We process your personal data for marketing purposes and to communicate offers from us and our partners via various digital channels, such as e-mail or social media. You can unsubscribe from mailings at any time by clicking on the unsubscribe link in these mailings. For this purpose, some profiling of your data may take place by analysing your use of our websites, digital channels, apps, and services. We do not, however, undertake profiling for so-called automated decision-making that has legal consequences or otherwise affects you significantly.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct marketing and communicate what they have to offer via various channels and to con-duct analyses of your personal data for the same purpose.

We also share your personal data with social networking platforms for this purpose. For more information, see the section below on which external recipients personal data is shared with.

Conduct sales meetings
If you are the contact person for an existing or potential customer, we use your personal data in connection with conducting sales meetings, both physical and digital, such as in order to book sales meetings and follow-up on them afterwards.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct sales meetings.

To manage our newsletters
We process your personal data to manage our newsletter, e.g. in order to send out the newsletter. You can unsubscribe from mailings at any time by clicking on the unsubscribe link in the newsletter.

To follow up on and evaluate the business
We use your personal data to compile reports at a general level and statistics in order to follow up on and evaluate the business.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct follow-ups and evaluations.

To develop and improve the business
We use your personal data when we conduct general analyses to develop and improve our business, our business methods, and our strategies. No profiling take place within the scope of this processing.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct overall analyses in order to develop and improve the business.

To document the business
We use your personal data to document our business, where applicable, such as in order to manage and save agreements, documents for decision-making, minutes, and presentations.

To carry out training, events, and other activities
When you sign up for training, an event, or other activity that we arrange, we process your personal data in order to carry out the training, event, or activity, such as to register your participation or to communicate with you about the training, event, or activity.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct training, events, and other activities.

Conduct webinars
If you register for a webinar that we arrange, we use your personal data to conduct the webinar, such as in order to register your participation and communicate with you about the webinar.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct webinars.

To answer questions and provide customer service
If you contact us, such as by e-mail or phone, we process the personal data you provide us with in order to answer your question and, if the company or organisation you belong to is a customer of ours, to provide customer service.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly process your personal data in order to answer questions or provide customer service.

To conduct surveys
We process your personal data if you take part in a survey that we carry out, such as in our digital channels or mailings, for the purpose of collecting your views on our business, products, and services.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly conduct surveys.

To provide our apps and services
If you have registered a user account for an app or service provided by a company within the Infobric group and which makes reference to this policy, such as the Ease CheckIn app, we process your personal data to provide the app or service to you, e.g. in order to give you access to the app or service and in order to manage your user account. You need to provide the information we request when you register your user account. If not, you may be unable to use the app or service.

To communicate about our apps and services
If you use our apps and services, we process your personal data to communicate with you regarding these apps and services, such as to tell you about updates to the app or service, to provide operational information, or to answer questions that you have about the app or service.

To enable functionality on our websites
We process your personal data where this is necessary in order to provide functionality on our websites, such as in order to remember your settings. This enables us to provide a better user experience on our websites.

To follow up on and evaluate the use of our websites, digital channels, apps, and services
If you use our websites, digital channels, or apps and services that make reference to this policy, we use your personal data in order to follow up and evaluate the use of our digital channels, apps, and services, such as in order to collect and analyse visitor and user statistics on how you use our websites, digital channels, apps, and services.

Each company covered by this privacy policy is, as a starting point, responsible for its own use of your personal data for this purpose. Companies within the Infobric group are, however, jointly responsible for the use of your personal data for this purpose where the companies jointly follow up on and evaluate the use of our websites, digital channels, apps, and services.

To record phone calls and video meetings for training and quality purposes
If you contact us by phone, we may, if applicable, record the phone call or video meeting for training and quality purposes. In such cases, you will be informed of this when you call or join the meeting and you can choose to opt out of having your call or meeting recorded for this pur-pose.

To ensure necessary technical functionality and security
We use your personal data to ensure the necessary technical functionality and security of our websites, apps, services, and IT systems, such as for security logging, error handling, and back-ups.

To communicate in the event of an accident, illness, or similar event
We use your personal data to communicate with you in the event of an accident, illness, or similar incident concerning an employee or other staff hired by us in order to, among other things, register your information in our relatives register.

To manage and adhere to legal requirements
We process your personal data if this is necessary in order to manage and meet a legal requirement, such as in connection with a dispute or legal process. For this purpose, we may share certain information with other recipients. Please see below for more information.

To fulfil legal obligations
In order to fulfil our legal obligations, if necessary we will process your personal data, for example, in order to fulfil accounting or data protection requirements. For this purpose, we may share certain information with other recipients. Please see below for more information.

Which recipients do we share personal data with?

When necessary, we share your personal data with different recipients. In the detailed information on our processing of your personal data, you can find out more about the categories of personal data we share and the legal basis for doing so for various recipients.

When companies within the Infobric group are jointly responsible for the processing of your personal data for the purpose in question, as stated in the section “Why do we process your personal data?”, the companies are also responsible for the sharing of your data for the same purpose.

Group companies
Companies within the Infobric group collaborate and consequently share information with each other, such as in order to manage orders of goods and services, for marketing, to communicate what they offer, and to conduct training, events, and similar activities.

Partners
In connection with events and other activities, we share personal data with the partners we are organising the activity with.

Social networking platforms
We use various social networking platforms in order to, for example, communicate what we offer or to provide information about our apps and services. In connection with this, we share certain information with these platforms. When we automatically share personal data with these platforms, where applicable, we and the social networking platforms concerned are jointly responsible for the collection and transfer of your personal data by way of cookies and similar technologies. We and the platform concerned are, however, solely responsible for the sub-sequent use of your personal data. We have entered into special arrangements with the platforms concerned, that outline the roles and responsibilities that we and each platform have with respect to the use of your personal data. You have the right to know the key content of the arrangement. Please refer to the detailed information on the processing of your personal data.

External parties
When communicating with external parties, such as by e-mail, we share personal data disclosed to them by you or another party.

Service providers
In order to process personal data, we share personal data with service providers that we have hired. These service providers provide, for example, IT services (e.g. storage) and communication services (which enable us to send you messages and newsletters). When the service providers process personal data on our behalf, they act as data processors for us, and we are responsible for the processing of your personal data. They must not use your personal data for their own purposes and are contractually and legally obliged to protect your data.

Other recipients
In some cases, when necessary, we share your personal data with other recipients for certain purposes:

  • to manage a merger or sale of the business
  • to manage and meet legal requirements
  • to fulfil legal obligations
  • to respond to a legal request, and
  • to protect and guarantee the safety of our staff.

Examples of recipients are external advisors, public authorities, courts, the police, and potential buyers and sellers should we sell the business.

What rights do you have?

You have certain rights under current data protection legislation in relation to the personal data we have collected about you.

You have the right to:

  • Request access to and a copy of the personal data we hold about you.
  • Request rectification of personal data that you believe is incorrect or incomplete.
  • Withdraw your consent to our processing of your personal data based on your consent.
  • Request erasure in some circumstances, but not in cases where, for example, the law requires us to retain such data.
  • Unsubscribe from marketing and mailings, such as by clicking on an unsubscribe link in a mailing.
  • Request that the processing of your personal data be restricted in certain circumstances.
  • Object to processing which is based on our or another party’s legitimate interests for reasons related to your specific situation.
  • Transfer your data (data portability) under certain circumstances by requesting a copy of the personal data we hold about you in a structured format (data portability) that you can transfer to another recipient.

If you wish to exercise your rights, please contact us using the contact details below.

Where we process personal data

We always endeavour to store personal data within the EU. In some cases your personal data is shared with recipients outside the EU/EEA, such as to service providers hired by us.

To protect personal data, we ensure that there are appropriate security measures in place with all service providers that process your personal data outside the EU/EEA by way of the Europe-an Commission’s standard contractual clauses, for example, and – if necessary with regard to the legislation of the recipient country – additional safeguards.

If you wish to know which non-EU/EEA countries your personal data is transferred to and the protection measures we have taken, please contact us using the contact details below.

Updates to this privacy policy

We may update this privacy policy from time to time. For example, we can collect additional information or use information for purposes other than those specified in the text. In such cases, we will tell you in advance by appropriate means, such as by showing a message on the web-site or by e-mail. The latest version of the privacy policy is always available on this page.

Questions?

Should you have questions about this policy or our processing of your personal data, or should you wish to invoke any of your related rights, please feel free to contact us. You can find the contact details for the companies covered by this privacy policy in the table below. Should you not be happy with the answers you receive, you have the right to lodge a complaint with the supervisory authority (the Swedish Authority for Privacy Protection).

Company Contact information
Infobric AB

Corporate identity number: 556646-2940
Phone number: +46(0)36 - 34 03 02

Address: Gjuterigatan 9, 553 18 Jönköping

E-mail: info@infobric.se

Data protection officer: dataskyddsombud@infobric.se
TelliQ AB

Corporate identity number: 556733-7430
Phone number: +46(0)589 - 123 70

Address: Glasbruksgata 1, 732 31 Arboga

E-mail: info@telliq.se

Data protection officer: dataskyddsombud@telliq.se

Companies within the Infobric group that are jointly responsible for the use of your personal data

Listed below are the companies within the Infobric group that are, where applicable, jointly responsible for the use of your personal data.

Company Contact information Further information
Infobric AB

Corporate identity number: 556646-2940
Phone number: +46(0)36 - 34 03 02

Address: Gjuterigatan 9, SE-553 18 Jönköping

E-mail: info@infobric.se
See this privacy policy
TelliQ AB

Corporate identity number:: 556733-7430
Phone number: +46(0)589 - 123 70

Address: Glasbruksgata 1, SE-732 31 Arboga

E-mail: info@telliq.se
See this privacy policy
AddMobile AB

Corporate identity number: 556654-1156
Phone number: +46(0)40 - 663 31 00

Address: Dockplatsen 1, SE-211 19 Malmö, Sweden

E-mail: support@addmobile.se
See this privacy policy
Infobric Field AB

Corporate identity number: 559001-9179
Phone number: +46(0)8 - 480 011 00

Address: Gustavslundsvägen 147, SE-167 51 Bromma, Stockholm

E-mail: support@buildsafe.se
See this privacy policy
EquipmentLoop AB

Corporate identity number: 559078-2602
Phone number: +46(0)8 - 480 011 00

Address: Gustavslundsvägen 147, SE-167 51 Bromma, Stockholm

E-mail: support@equiptmentloop.se
See this privacy policy
JobSafe Edtech AB

Corporate identity number: 556649-9405
Phone number: +46(0)8 - 704 00 00

Address: Gustavslundsvägen 147, SE-167 51 Bromma, Stockholm

E-mail: info@jobsafe.se
See this privacy policy
Infobric AS

Corporate identity number: 996 878 546
Phone number: +47 24 15 60 00

Address: Schweigaards gate 16, 0191 Oslo, Norway

E-mail: info@infobric.no
See the company's privacy policy
Infobric Time AS

Corporate identity number: 984 406 509
Phone number: +47 24 15 60 00

Address: Schweigaards gate 16, 0191 Oslo, Norway

E-mail: info@infobrictime.no
See the company's privacy policy
BlastManager AS

Corporate identity number: 989 474 278
Phonen number: +47 38 00 10 00

Address: Schweigaards gate 16, 0191 Oslo, Norway

E-mail: info@binfobricblastmanager.se
See the company's privacy policy here
Intershare AS

Corporate identity number: 926 724 991
Phonen number: +47 380 90 000

Address: Kjøita 25, 4630 Kristiansand, Norway

E-mail: post@intershare.no
See the company's privacy policy
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