All Hercules mechanics have an app on their mobiles for dealing with work orders.
– It allows us to see which tasks are high priority, and our mechanics can accept a job with just one click. When the mechanic is done, he reports how long the task took and indicates what the cause for maintenance was as well as whether the measures were planned or unplanned. We’ve had this since the beginning of the year and every third month we review unplanned maintenance and other internal jobs, says Jan-Erik.
“In the app, I can view finished jobs, which allows me to work preventively”
– In the app, mechanics can access information on engine hours, planned and finished measures, service schedules, machine driving instructions, and so on. They can also make notes in a work order regarding spare part orders, when the parts were sent and the planned delivery time. Before and after pictures can also be documented in the work order.
Mechanic Roger Linder is happy with how the app has evolved:
– It has improved overall, and it’s a good tool in my daily work. I use it regularly, make work orders and report reasons for downtime using various categories. The app also allows me to view finished jobs, which allows me to work preventively.